STARLITE INFORMATION
GENERAL SCHEDULES
Starlite opens its doors every day, from Monday to Saturday, at 8:00 pm.
• The gastronomy and restaurant area opens at 8:00 pm.
• The concerts that take place on the Auditorium Stage will start at 8:00 pm.
HOW TO GET TO STARLITE?
Starlite is the best boutique festival in the world. After eleven editions, it has established itself as the longest running festival, with more than 60 days of concerts.
Starlite is held in a quarry (the Cantera de Nagüeles) outdoors surrounded by nature, which is located in the upper part of the Sierra Blanca Urbanization, in Cantera de Nagüeles. Calle Albinoni s/n 29602 Marbella, Malaga, Spain. It is 3.5km from the center of Marbella (8 minutes by car) and 15 minutes from Puerto Banus.
The closest train station to Marbella is Maria Zambrano (Malaga). It can also be reached from Malaga Airport and Jerez Airport.
TYPES OF PARKING
- Parking Star: For only 30€ you can buy your parking space in advance and not worry about your car. Very limited spaces. Make your reservation here.
- General parking: For only 10€ you can buy your parking.
- VIP Parking: for Gold and Silver box tickets, with private chauffeur to the red carpet.
- Platinum Parking: for Platinum box tickets. With private chauffeur to the red carpet.
ARE THERE DIFFERENT TYPES OF EVENTS AND/OR ZONES AT THE FESTIVAL?
Yes, the Starlite festival has an Auditorium area and a Sessions area, with different capacities and types of concerts and/or musical events.
AUDITORIUM: Programming of concerts of national and international artists.
STARLITE SESSIONS: It has a different concert program that takes place in the Sessions stage, with a smaller capacity.
WHAT IS SO SPECIAL ABOUT STARLITE CONCERTS?
Starlite concerts are a unique experience, mainly due to:
• The venue: They are held in a quarry surrounded by vegetation, with rock walls 60 meters high, illuminated, in the open air and under the stars.
• The acoustics: The quarry is shaped like an amphitheater, which gives rise to extraordinary acoustics (according to Plácido Domingo and Julio Iglesias “one of the best acoustics they have ever found”).
• The capacity: Being a very small capacity (3,000 seats), the spectator has the opportunity to see artists who usually perform in front of large audiences of 20,000 to 50,000 people. This proximity means that the spectator not only sees the artist, but the artist sees the spectator, interacting with the audience instead of seeing them as a point in the distance. At Starlite, the farthest place from the stage is 39 meters away and the closest is only 2 meters away.
• The stars: Starlite Occident is defined by its proximity to the stars, who are not only on stage, but also in the audience, enjoying the concert, having a drink or dancing.
CAN I GO TO STARLITE JUST TO ENJOY THE SESSIONS?
Yes, that’s right. If you want to come alone to the DJ sessions after the main concert, you can do so by paying a ticket whose price varies depending on the session of each day.
CAN MINORS ENTER STARLITE?
The presence of minors on the premises (over 3 years old, under 16 years old accompanied by a parent or legal guardian and minors between 16 and 17 years old authorized by a parent or legal guardian) and in all the events that take place is allowed until 00:00, when they must leave the festival.
CAN I FIND INFORMATION POINTS IF I NEED THEM?
Yes, Starlite has an information point at the entrance of the venue to answer any questions you may have. You can also send an email to customer.care@
CAN I ENTER AND LEAVE THE FESTIVAL SPACES WHENEVER I WANT?
Starlite does not have entry and exit stamps. In the Auditorium concerts, with your ticket you will be able to go in and out of the Sessions area whenever you want.
The organisation reserves the right to make changes due to capacity availability.
IS HEALTH CARE AVAILABLE?
Starlite Occident has a first aid kit.
IS ACCESS WITH PHOTO OR VIDEO CAMERAS ALLOWED?
Cameras and tape recorders are not allowed at the concerts. The use of cell phones is permitted.
IS ACCESS WITH FOOD OR DRINK ALLOWED?
No. Starlite already has different gastronomic spaces.
ARE PETS ALLOWED?
No, not in any case.
ARE THERE ATMS / CAN CARD PAYMENTS BE MADE?
There are no ATMs, but credit card payments are allowed: Visa, MasterCard and American Express.
LOST AND FOUND
Starlite has an information and lost and found collection point on the premises. There, lost belongings are received and delivered. For any question related to the loss of objects, you can contact our team through the mail custome.care@starliteuniverse.com
IS STARLITE OCCIDENT A CHARITY? WHAT IS THE DIFFERENCE BETWEEN STARLITE GALA AND STARLITE FOUNDATION?
Starlite is a business project. However, Starlite Foundation is a non-profit organization created by Starlite that is dedicated to managing the resources of the Social Work of Starlite. In addition to other activities throughout the year, the Starlite Foundation organizes an annual evening dedicated to philanthropy within the framework of the festival: Starlite Gala, hosted by Antonio Banderas and Sandra García-Sanjuán. The Starlite Gala has become the most important charity gala in Spain. The 100% of the proceeds raised during that night are distributed through the Starlite Foundation among different foundations, among which are: Niños en Alegría, Lágrimas y Favores, Cudeca, Cáritas, the social commissary Corinto, etc.
ARE THE ACCESSES ADAPTED FOR PEOPLE WITH REDUCED MOBILITY OR SPECIAL NEEDS?
Yes, the accesses to Starlite are adapted and there are prepared areas close to the stage of the Auditorium. For people with specific needs and their companions, please send us an e-mail with all the information to customer.care@
I AM A PHOTOGRAPHER/JOURNALIST FOR A MEDIA OUTLET / I HAVE A BLOG. HOW CAN I GET MY PASS TO THE FESTIVAL AS A PROFESSIONAL?
All photographers, media journalists/bloggers interested in covering any Starlite concert must apply for accreditation through the Press Room.
IS STARLITE OCCIDENT LOOKING FOR FESTIVAL STAFF?
Starlite calls every year a recruitment event to select the staff of the festival in Marbella.
I HAVE A GASTRONOMIC BUSINESS AND I WANT TO COLLABORATE. HOW CAN I DO IT?
If you have any business proposal related to the gastronomic offer in Starlite, please write to customer.care@
ARE THERE INSTALLMENT PAYMENT PLANS?
Yes, you can pay in installments through Klarna.
WHAT DO I DO IF I HAVE HAD A PROBLEM WITH THE TICKETS?
With any issue related to your Starlite tickets, please write an email to customer.care@
IS THERE A LIST OF OBJECTS NOT ALLOWED ON THE PREMISES?
It is forbidden to bring into the venue any object not allowed by current regulations and that may pose a threat to the safety of other attendees, according to the organization.
COMPLAINTS AND CLAIMS
If you want to make a claim or complaint, you will find the corresponding forms at the Starlite ticket offices. You can also do it by mail through this email: customer.care@