Marbella FAQs
Questions about Starlite Occident Marbella.
Starlite Occident opens its doors every day, Monday to Saturday, at 8:00 pm. The food and restaurant area opens at 8:00 pm. Concerts on the Auditorium Stage start at 10:00 pm.
Starlite Occident takes place in the Nagüeles Quarry, an open-air venue surrounded by nature at the top of the Sierra Blanca residential area. Address: Calle Albinoni s/n, 29602 Marbella, Málaga. It is 3.5 km from Marbella town centre (8 minutes by car) and 15 minutes from Puerto Banús. The nearest train station is María Zambrano (Málaga). You can also arrive via Málaga Airport and Jerez Airport.
Yes. You can book your parking space in advance (Estacionamiento Plus, limited availability) for priority access and a guaranteed spot. See the options on the Marbella parking page.
Yes. Starlite Occident has an Auditorium area and a Sessions area, with different capacities and types of concerts and music events. Auditorium: concerts by national and international artists. Starlite Sessions: a separate concert line-up on the Sessions stage, with a smaller capacity.
The venue: a quarry surrounded by vegetation, with illuminated 60-metre rock walls, open-air and under the stars. The acoustics: the quarry is shaped like an amphitheatre, giving it extraordinary acoustics (according to Plácido Domingo and Julio Iglesias, “some of the best acoustics they have ever found”). The capacity: with only 3,000 seats, you see up close artists who usually perform for 20,000 to 50,000 people; the furthest seat is 39 metres from the stage and the nearest just 2. The stars: not only on stage, but also among the audience.
Yes. If you only want to attend the DJ sessions after the main concert, you can do so by purchasing a ticket whose price varies depending on each night's session.
Yes. The minimum age to enter the venue is 3. Children aged 3 to 15 inclusive need their own ticket and must be accompanied by a parent or legal guardian, bringing the completed authorisation form. 16- and 17-year-olds need their own ticket and may come unaccompanied, but must show their ID at the entrance, where they are given a minor's wristband, and hand in the authorisation signed by a parent or legal guardian. From 00:00, or when the Auditorium concert ends, under-18s may not remain in the Lounge area or anywhere in the venue, even with a valid ticket.
Yes. Starlite Occident has an information point at the venue entrance to answer any questions. You can also email customer.care@starliteuniverse.com.
Starlite Occident does not use entry and exit stamps. At Auditorium concerts, your ticket lets you come and go from the Sessions area whenever you like. The organisation reserves the right to make changes depending on capacity.
Yes. Starlite Occident has a first-aid service on site.
Cameras and recording devices are not allowed at concerts. Mobile phones are allowed.
No. Starlite Occident already has several food and drink areas inside the venue.
No, under no circumstances.
There are no ATMs, but credit cards are accepted: Visa, MasterCard and American Express.
Starlite Occident has an information and lost property point inside the venue, where lost items are received and returned. For any lost property enquiry, email customer.care@starliteuniverse.com.
Starlite Occident is a business project. Starlite Foundation is a non-profit organisation created by Starlite to manage the resources of its social programme. Alongside other activities throughout the year, Starlite Foundation holds an annual philanthropy night during the festival: Starlite Gala, hosted by Antonio Banderas and Sandra García-Sanjuán, now Spain's most important charity gala. 100% of the funds raised that night are distributed through Starlite Foundation among charities such as Niños en Alegría, Lágrimas y Favores, Cudeca, Cáritas and the Corinto social food bank.
Yes. Access to Starlite Occident is adapted and there are dedicated areas close to the Auditorium stage. For people with specific needs and their companions, please email full details to customer.care@starliteuniverse.com.
All photographers and journalists from media outlets or blogs wishing to cover any Starlite Occident concert must request accreditation through the Press Room.
Yes. Every year Starlite Occident holds a recruitment event to select festival staff in Marbella.
If you have a business proposal related to the food and drink offering at Starlite Occident, email customer.care@starliteuniverse.com.
Yes. Instalment payments are available through Klarna.
For any issue with your Starlite Occident tickets, email customer.care@starliteuniverse.com.
It is forbidden to bring into the venue any item not permitted by current regulations that could pose a threat to the safety of other attendees, at the organisation's discretion.
If you wish to file a complaint or claim, the relevant forms are available at the Starlite Occident box offices. You can also send it by email to customer.care@starliteuniverse.com.
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